Question: Can I bring toys?
Answer: Yes, although we ask that two toys are the limit. We ask that you do not bring tennis balls, or meat bones, and that toys are not smaller than the size of a tennis ball for any pet.

Question: Will you play with my dog when it is in the play yard?
Answer: Yes just tell us how your dog likes to play and we will play with it just like at home.

Question: If my dog gets a bath will you also cut the toenails?
Answer: Yes, even if it does not get a bath we can cut the nail although there is an additional charge for this service.

 

Question: If my dog gets sick will you take it to my vet?
Answer: If your dog is not acting normal in anyway we will first try to contact you to inform you and seek your advice, if we can not contact you we will try the contact number that you gave us and ask them to come pick up your pet to take it to your vet. If no one is available, we will contact your vet and ask their advice, if your vet’s office is closed and we feel your pet requires immediate attention we will take you pet to the emergency clinic.

Question: My pet needs daily shots, can you give these shots?
Answer: Yes

 

Question: I have never left my dog at a boarding facility before how can I help it adapt to boarding.
Answer: Most dogs benefit from staying with us one day, a week or two before your trip. This will help your dog understand that you might leave it, but you will always be back to pick it up.

Question: What if my dog does not want to eat like it does at home.
Answer: If your dog is a finicky eater it is best not to feed it the day that you plan to bring it in. This way it is slightly hungry and is more likely to enjoy eating with the rest of the dogs then if it comes with an already full stomach. If it still refuses to eat, we have many techniques to help motivate eating. If everything fails, we will contact you or your vet for advice

Question: Can I bring my dogs own bedding
Answer: Yes although please bring simple bedding such as towels or a bed with a cover that we can wash.

 

Question: Are dogs permitted to run together during boarding?
Answer: No, dogs can visit with their neighbors through the fence but dogs cannot go out to the play yards together unless they are family.

 

Question: Why is day care good for my pet?
Answer: Some dogs get lonely when left at home and bark or cry. The Inglis Pet Hotel provides a safe environment that will help your dog pass the hours in the day with the constant activity that we have. Your pet will be relaxed and exercised at the end of the day.

 

Question: Is what you feed at the Pet Hotel as good for my dog as my premium?
Answer: We feed Abady brand dog food, it is the best species appropriate ration for companion carnivores (dogs and cats). Equally important is the fact that the Abady Company excludes the ingredients that are commonly used in most other products that are dangerous to the carnivore, and that result in the break down of your pet’s health. Abady dog foods are in a category far above average “premium” diets for dogs.

Question: What age can a dog begin boarding?
Answer: 8 weeks

 

Question: How long can I board my dog?
Answer: It depends on the dog and how it handles boarding. Normally one month is the longest we like to accommodate a pet although we have successfully boarded pets for as long as six months when it was necessary.
 

Question: Can my dogs stay together?
Answer: If your dogs are the size of a normal cocker spaniel or smaller two dogs can stay together in one run. However, the Pet Suite permits up to three dogs the size of a cocker spaniel or smaller.

Question: Can I have my dog picked up or have it delivered to my home?
Answer: Yes we provide a pet transportation service for an additional fee. Please inform us of your needs when you make your reservation.